Quote:
Originally Posted by Dan H  to order through a dealer, so can you do your bit and get it for me.
I'm starting to doubt your level of customer service here. It's been a full working week since I first asked about the bit, and still haven't got a price from you, yet all it took was a 2 minute phone call.
I don't mean to moan, but I want to get my car off blocks of wood, and back on the road.
Can you please get these ordered for me and restore my faith in Driftworks.
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Dan H: Read this:
Enquiries
Specifically: "Anything requiring urgent response can obviously be sorted out immediately by giving us a ring on 0845 869 2555 during the hours of 9:30 to 5:30"
You say you sorted this with Tein with a two minute phone call. Do you think this would have not been sorted within a similar time had you phoned us? Your post on an internet forum has been missed. That cannot happen when you use a phone.
To make things a little clearer. This forum is for us to advertise new products, and chat about our existing products etc. It is not for placing an order.
I can very confidently say our customer service is second to none. I mean that. I don't know of any company that goes to the lengths that we do to keep customers happy, so yes, as you can probably tell, you have touched a nerve
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