Tein spares - Drifting forum

Dan H · 02-03-2008, 18:28

Can you get spare spring platforms for tein coilovers? One of mine got seized, and I had to hacksaw it off.
If you can, how much are they?

Thanks

**Bon Bon** · 03-03-2008, 09:19

Yep, what coilover exactly, and which collars exactly?? Just the one that the spring sits on?

Dan H · 03-03-2008, 19:19

It's a S13 rear Tein type HA with a part number DKN21-11531 S13-R-97E, and it's the collar that the spring sits on. The locking ring was OK.

Can you price up a dust cover for the rod as well. It's got a part number SAP24-94282 on it.

Cheers

skyline · 03-03-2008, 19:35

ha iv'e just done all mine and orderd new ones all round well worth the money mate and use an old steak knife to clean the threads

took about 2 weeks to get them from japan too

oh and they only go on from the bottom all the way up to the top if you need a hand pm me and i could pop over and give you a hand

Dan H · 03-03-2008, 19:57

Got the part number off the collar too
It is 95314 and has also got 70 diameter on it

skyline · 04-03-2008, 06:35

you also need the second part of the number mate

Dan H · 04-03-2008, 20:09

Any update Bon? Deffo need the spring platfom.

Dan H · 06-03-2008, 17:32

Please

Dan H · 07-03-2008, 16:16

Right, I've phoned up Tein UK, and they told me that the collar is £7, and the part number for it is LSS01-95314-2, and the dust cover is about £4.
They also said I'd have to order through a dealer, so can you do your bit and get it for me.

I'm starting to doubt your level of customer service here. It's been a full working week since I first asked about the bit, and still haven't got a price from you, yet all it took was a 2 minute phone call.
I don't mean to moan, but I want to get my car off blocks of wood, and back on the road.

To recap, the coilover is S13 rear Tein type HA with a part number DKN21-11531 S13-R-97E.
The spring seating collar says diameter 70, and 95314 on it, and Tein say the part number is LSS01-95314-2.
The dust cover is part number SAP24-94282.

Can you please get these ordered for me and restore my faith in Driftworks.

Thank you

**Bon Bon** · 10-03-2008, 09:11

Hi Dan,

Sorry for the lack of service on this, I must admit I completely missed your reply with the full part numbers until Friday when you bumped it, and I just didn't have a minute to stop and ring Tein.

FYI if you've got something urgent the absolute best way to get hold of me is either by e-mail to sales@driftworks or by phone, if something's really urgent then phone is the first port of call.

I'll get the exact price this morning and let you know, then you can give us a call and order.

**Bon Bon** · 10-03-2008, 15:12

Righto, the collar is £8.23 including VAT, the dust boot is £4.70 including the VAT but it's a revised design so won't work with your existing bump stop, the revised bump stop is £11.16 including the VAT. You will need to replace both for it to fit together properly, and just to be an extra pain Tein recommend if replacing one side to replace both.

Working on 2x dust boots, 2x bump stops and a new collar you'd be looking at £45 delivered.

Dan H · 10-03-2008, 17:43

Yes please, I'll go for that then

You should have all my details on file there, if you use the same card as the DVD subscription please

Dan H · 10-03-2008, 18:54

Can you send me the HPI 9 DVD at the same time too please

http://www.driftworks.com/catalog/pr...mports-v9.html

**Phil** · 11-03-2008, 10:11

Quote:

Originally Posted by Dan H

to order through a dealer, so can you do your bit and get it for me.

I'm starting to doubt your level of customer service here. It's been a full working week since I first asked about the bit, and still haven't got a price from you, yet all it took was a 2 minute phone call.
I don't mean to moan, but I want to get my car off blocks of wood, and back on the road.

Can you please get these ordered for me and restore my faith in Driftworks.

Dan H: Read this:

Enquiries

Specifically: "Anything requiring urgent response can obviously be sorted out immediately by giving us a ring on 0845 869 2555 during the hours of 9:30 to 5:30"

You say you sorted this with Tein with a two minute phone call. Do you think this would have not been sorted within a similar time had you phoned us? Your post on an internet forum has been missed. That cannot happen when you use a phone.

To make things a little clearer. This forum is for us to advertise new products, and chat about our existing products etc. It is not for placing an order.

I can very confidently say our customer service is second to none. I mean that. I don't know of any company that goes to the lengths that we do to keep customers happy, so yes, as you can probably tell, you have touched a nerve

..

Dan H · 11-03-2008, 18:25

ok Phil, I'll bear it in mind in the future

02-03-2008, 18:28	#1 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	Tein spares Can you get spare spring platforms for tein coilovers? One of mine got seized, and I had to hacksaw it off. If you can, how much are they? Thanks

10-03-2008, 17:43	#12 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	Yes please, I'll go for that then You should have all my details on file there, if you use the same card as the DVD subscription please Last edited by Dan H : 10-03-2008 at 17:51.

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03-03-2008, 09:19	#2 (permalink)
Bon Bon Flame On!!!! Join Date: Jul 2004 Location: Solihull, West Midlands Posts: 4,717	Yep, what coilover exactly, and which collars exactly?? Just the one that the spring sits on?

03-03-2008, 19:19	#3 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	It's a S13 rear Tein type HA with a part number DKN21-11531 S13-R-97E, and it's the collar that the spring sits on. The locking ring was OK. Can you price up a dust cover for the rod as well. It's got a part number SAP24-94282 on it. Cheers

03-03-2008, 19:35	#4 (permalink)
skyline dorifto kingu! Join Date: Oct 2006 Posts: 725	ha iv'e just done all mine and orderd new ones all round well worth the money mate and use an old steak knife to clean the threads took about 2 weeks to get them from japan too oh and they only go on from the bottom all the way up to the top if you need a hand pm me and i could pop over and give you a hand

03-03-2008, 19:57	#5 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	Got the part number off the collar too It is 95314 and has also got 70 diameter on it

04-03-2008, 06:35	#6 (permalink)
skyline dorifto kingu! Join Date: Oct 2006 Posts: 725	you also need the second part of the number mate

04-03-2008, 20:09	#7 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	Any update Bon? Deffo need the spring platfom.

06-03-2008, 17:32	#8 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	Please

07-03-2008, 16:16	#9 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	Right, I've phoned up Tein UK, and they told me that the collar is £7, and the part number for it is LSS01-95314-2, and the dust cover is about £4. They also said I'd have to order through a dealer, so can you do your bit and get it for me. I'm starting to doubt your level of customer service here. It's been a full working week since I first asked about the bit, and still haven't got a price from you, yet all it took was a 2 minute phone call. I don't mean to moan, but I want to get my car off blocks of wood, and back on the road. To recap, the coilover is S13 rear Tein type HA with a part number DKN21-11531 S13-R-97E. The spring seating collar says diameter 70, and 95314 on it, and Tein say the part number is LSS01-95314-2. The dust cover is part number SAP24-94282. Can you please get these ordered for me and restore my faith in Driftworks. Thank you

10-03-2008, 09:11	#10 (permalink)
Bon Bon Flame On!!!! Join Date: Jul 2004 Location: Solihull, West Midlands Posts: 4,717	Hi Dan, Sorry for the lack of service on this, I must admit I completely missed your reply with the full part numbers until Friday when you bumped it, and I just didn't have a minute to stop and ring Tein. FYI if you've got something urgent the absolute best way to get hold of me is either by e-mail to sales@driftworks or by phone, if something's really urgent then phone is the first port of call. I'll get the exact price this morning and let you know, then you can give us a call and order.

10-03-2008, 15:12	#11 (permalink)
Bon Bon Flame On!!!! Join Date: Jul 2004 Location: Solihull, West Midlands Posts: 4,717	Righto, the collar is £8.23 including VAT, the dust boot is £4.70 including the VAT but it's a revised design so won't work with your existing bump stop, the revised bump stop is £11.16 including the VAT. You will need to replace both for it to fit together properly, and just to be an extra pain Tein recommend if replacing one side to replace both. Working on 2x dust boots, 2x bump stops and a new collar you'd be looking at £45 delivered.

10-03-2008, 18:54	#13 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	Can you send me the HPI 9 DVD at the same time too please http://www.driftworks.com/catalog/pr...mports-v9.html

11-03-2008, 18:25	#15 (permalink)
Dan H spl dori master Join Date: Oct 2005 Location: Warwickshire Posts: 349	ok Phil, I'll bear it in mind in the future