Jobs: Driftworks Customer Service Assistant

Thread in 'Driftworks Products & Enquiries' started by PhilMorrison, Jan 15, 2018.

  1. PhilMorrison

    PhilMorrison WholeLifeCrisis
    Staff Member

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    Jul 20, 2004
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    Location:
    Birmingham.
    NowHiring.

    We are now welcoming applications for the full time position of Customer Service Assistant at Driftworks Ltd in Birmingham.
    This is a first line sales and customer service position, expanding on our existing team to meet customer demand.

    About Driftworks Ltd:

    We are a global mail order performance car parts distributor. With additional in house media team, workshop & race team. All based in Birmingham B11.

    We are looking for a professional who:

    • Enjoys dealing with people.
    • Is super friendly, polite and confident.
    • Is calm and patient when under pressure.
    • Has very good written English & proficient computer / typing skills.
    • Is extremely well organised and accurate in their work.
    • Has previous customer service experience.
    • Can easily commute to Birmingham B11.
    • Wants to be part of an exciting team leading the way in a growing market.

    The role will essentially comprise of:

    • Answering telephone and email enquiries.
    • Compiling special orders for customers.
    • Managing & updating our customer order and ticket system.
    • Liaising with other members of the customer service team.
    • Handling finance applications, taking payments and managing refunds.
    • Dealing with face to face sales at the trade counter.

    Hours & Salary:
    • 40hrs pw - 9am to 5:30pm - Monday to Friday.
    • £16k to £21k p.a dependent on experience.

    To apply:

    Please send an email titled 'Customer Service Assistant Position' with no more than roughly one page of the information below to: jobs@driftworks.com
    • Name
    • Age
    • D.O.B.
    • A brief summary of your education and any relevant qualifications since.
    • Previous job roles, with a brief rundown of your responsibilities, achievements and any professional training you have done.
    • Are you currently working? & what is your notice period?

    All applications must be received before 31/01/18

    Many thanks

    The Driftworks Team.
     
    #1 PhilMorrison, Jan 15, 2018
    Last edited: Jan 15, 2018
  2. PhilMorrison

    PhilMorrison WholeLifeCrisis
    Staff Member

    Joined:
    Jul 20, 2004
    Posts:
    11,369
    Likes Received:
    46
    Location:
    Birmingham.
    Last day for applications.
     

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