Welcome to the Driftworks Trade section

Thread in 'Driftworks Products & Enquiries' started by james, Oct 13, 2005.

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  1. james

    james Administrator
    Staff Member

    Jul 20, 2004
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    Welcome to the Driftworks Trade section :)

    As most of you know, Phil and I run Driftworks the forum and website, and we run Team Driftworks consisting of the four Driftworks demo cars..

    We also run Driftworks Ltd the business, which was established in 2004, and has quickly become renowned for it's quality and pricing of products and unsurpassed quality of service.

    We have spend an inordinate amount of time developing our cars and others to perform how we want them to, and in doing so like to think we have learned a thing or two about how to go about it. We have also tried wherever possible to try things for ourselves rather than follow rumour and sales pitches for products, so are able to offer first hand experience of what product works well and what doesn't.

    We bring you the products that we feel are the best solutions for our own cars and worthy of your hard earned cash, both in terms of quality and value for money. Our aim is to back this up with good honest advice based on our experiences over the years.

    This forum section has been setup so you can ask questions about products and orders.
    We recommend any enquiries are made here or by the sales email addres

    We can also offer advice on fitting any of the products we provide :smash: ;)


    Our webshop is fully automated and completely secure. We appreciate customers using the website for ordering, as it ensures a trouble free order and dispatch process. All prices are as on the website. If you do have any specific enquiries you can contact us on sales@driftworks.com or 0845 869 2555

    If you have an enquiry to make with Driftworks Ltd, please first ensure that the information you need isn't in the webshop. We try to keep this as up to date as possible with information on our entire product range, and all prices are the current 'best price', you will not get them cheaper by e-mailing or ringing :)

    Private Messages:
    Private messages sent through the forum to any members of the Driftworks Staff regarding sales will not be answered, please e-mail any enquiries to sales@driftworks.com or just click the contact us tab up the top there.

    Response times:]
    We operate from 9:30am to 5:30pm Monday to Friday. Emails are dealt with in batches during this time, so if you don't receive an immediate response, please understand that we will respond as soon as possible within the working day. Many times we get an e-mail enquiry at 9pm on a Friday, then another arsy email at 2am Sunday morning asking why we haven't answered..
    The same goes for requests in this forum area. We will try to respond as soon as possible, but please be patient :thumbs:. You may see a member of Driftworks Ltd online, but there's times for work, and times when we are just catching up on whats going on in the other sections out of personal interest.

    Anything requiring urgent response can obviously be sorted out immediately by giving us a ring on 0845 869 2555 during the hours of 9:30 to 5:30.

    I also have a bit more of a personal request ;). Please make sure that your enquiries are genuine and accurate. Unfortunately as Driftworks Ltd has grown, we've found an increasing amount of our work load is put down to people who appear to just be bored and are typing out wish/dreamlists :wack:.
    It's very easy for a customer to send an e-mail, but each enquiry we deal with takes up a significant amount of our resources, so please be sure that you actually want what you are asking for, and as harsh as it may sound, please be sure that you can afford it :wack:..
    Thanks people :)

    Kind Regards and happy Drifting
    James and Phil :wave:

    Driftworks Ltd
    #1 james, Oct 13, 2005
    Last edited by a moderator: Jan 21, 2009
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